At The Meem Sewing, customer satisfaction is our top priority. We ensure that every product—stitched, unstitched, or custom-stitched—is handled with care and crafted to meet quality standards. However, if you are not fully satisfied with your purchase, we offer a simple and clear refund & return policy.
✅ Returns & Exchanges
- Returns are accepted within 7 days from the date you receive your order.
- Products must be unused, unworn, and in their original packaging with all tags intact.
- Custom-stitched clothing is non-returnable and non-refundable, as it is made according to your provided measurements and requirements.
- Unstitched fabric can be returned or exchanged if it is not cut, used, or altered.
✅ Refunds
- Refunds will be processed once the returned item is inspected and approved by our team.
- Refunds are issued through the original payment method (Bank Transfer/Easypaisa/JazzCash).
- Shipping charges are non-refundable.
✅ Exchange Policy
- You can request an exchange for a different size or product of equal value.
- If the desired product is out of stock, we will offer you a refund or store credit.
❌ Non-Returnable Items
- Custom-stitched clothing (made-to-measure).
- Used, washed, or damaged products.
- Sale or discounted items.
How to Request a Return/Refund?
To initiate a return or refund, please contact us at:
📧 care@themeemsewing.com
📞 0300 7666882
Our team will guide you through the process and provide the return address.
Important Note
- Customers are responsible for the return shipping cost unless the product delivered was incorrect or defective.
- Please ensure proper packaging of the returned product to avoid any damage in transit.
At The Meem Sewing, we believe in fair dealing and transparency. Your trust means everything to us, and we are committed to making your shopping experience smooth and reliable.